Privacy Policy

Introduction

MouthWise (“we,” “our,” or “us”) is committed to protecting your privacy. This Privacy Policy explains how your personal information is collected, used, and disclosed by MouthWise when you use our website and services (collectively, the “Services”).

By accessing or using our Services, you acknowledge and agree to the terms outlined in this Privacy Policy.

Information We Collect

We may collect personal information directly from you when you:

• Register for an account
• Use our AI-powered oral injury analysis tools
• Subscribe to our services
• Contact our customer support
• Participate in surveys or promotional activities

The types of information we may collect include:

• Personal Identifiers: Email address.
• Professional Information: Oral practice details.
• Payment Information: Securely processed credit card information and billing details (handled by Stripe).
• Account Information: Email, and user preferences.
• User Content: Oral images, analysis requests, and other uploaded content.

Automatically Collected Information:

We automatically gather certain data when you use our Services, including:

• Device Information: Browser type, operating system, device details.
• Usage Information: Interaction with features, page views, session durations.
• Cookies and Similar Technologies: We use Cookies exclusively for authentication purposes.

How We Use Your Information

We use the information we collect for various purposes, including to:

• Provide, maintain, and improve our Services
• Processing transactions securely
• Sending technical and security alerts
• Customer support responses
• Marketing communications and updates
• Analysis of usage trends to enhance services
• Personalized user experiences
• New service and product development

How We Share Your Information

We may share your personal information in the following circumstances:

• Payment Processing: Secure handling of payments via Stripe.
• Business Transactions: In the event of mergers, acquisitions, or similar transactions.
• Legal Requirements: We may disclose your information if required to do so by law or in response to valid requests by public authorities.
• With Your Consent: We may share your information with your consent or at your direction.

We do not sell or rent your personal information to third parties for marketing purposes.

Data Security

We implement robust technical and administrative measures to protect your data against unauthorized access, alteration, disclosure, or destruction. Nonetheless, no internet transmission or storage method guarantees absolute security.

Your Privacy Rights

Depending on your jurisdiction, you may have rights to:

• Access to your personal information.
• Request data deletion.
• Limit data processing activities.
• Transfer your data to another entity (data portability).
• Object to data processing under certain conditions.

To exercise these rights, contact us at hello@mouth-wise.com. Requests will be processed in accordance with applicable laws and regulations.

Children's Privacy

Our Services are intended solely for individuals aged 18 or older. We do not knowingly collect data from individuals under the age of 18. Should we discover such data collection, we will promptly delete the information.

Cookie Policy

We use Cookies exclusively for authentication purposes. You have the option to disable cookies through your browser settings; however, doing so may restrict access to certain features of our Services.

International Data Transfers

Personal information collected may be stored and processed in the United States or any other country in which we operate. By providing information, you consent to the transfer, storage, and processing of your data in these jurisdictions, which may have different data protection regulations than your home country.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time in response to changing legal, technical, or business developments. When we update our Privacy Policy, we will take appropriate measures to inform you, consistent with the significance of the changes we make. We will obtain your consent to any material Privacy Policy changes if and where this is required by applicable data protection laws.

You can see when this Privacy Policy was last updated by checking the “Last Updated” date displayed at the top of this Privacy Policy.

Contact Us

For any inquiries or concerns regarding this Privacy Policy, please contact us:

Email: hello@mouth-wise.com
Address: MouthWise, is a product of Somazero, Lda, Rua Pombal, N.º 1, 3.º Esquerdo 9050-075 Funchal, Madeira, Portugal.